FAQ

These heated products was designed to be used itself of uner any kinds of outer heated products.
Sport, work...ideal heated products for all kinds winter activities

If you have any question regarding your health, consult your doctor beofre using these products.
Be careful to use with a disabled person and children, you need to take care of temperature setting and on/off.
Do not use if skin areas are insenstive.

We provide 3-4 tempereature settings. To adjust the temperature of your heated product, press the button on the product or battery, High- LED to be Red, Medium- LED to be Blue, Low- LED to be Green, to cycle through the heat settings.

To turn on/off your heated product simply press the power button for 2 seconds, the LED light shut on/off and the product turn on/off.

We provide Lithium battery (or batteries) and adaptor charger with heated product as one set package. You can prepare more batteries as spare parts for activities outdoors.

The battery takes approximately 2 to 3 hours to fully charge.(per piece)

Nothing. All of our patented heating systems are water proof and there would be no shock from getting wet.

We provide batterieis with MSDS, UN38.3 certificates, it can be recharged over 500 times with standard capacity, and less slowly then.

Yes! Our patented technology, the entire heating systems are bendable, durable and 100% waterproof, that our heated products are Machine Washable.
Before washing:
(1) Disconnectand remove the battery from product.
(2) Put the heater plug into the cover cup before washing to protect the plug from damage.
(3) Put the heater cable into battery pocket.
After washed:
(4) Do no sock the heated products. Remove promptly from water after washed.

Of cause not!
All our heating elements were filmed with high tech membrane to against 300C/572F heat,
and each heating systems installed a security sensor once the heat over, it will auto shurt off.

Do not store the product(including battery) into wet conditions for long periods time.
Do not lift product by power switch cord or use the cord as a handle.
Always unplug the product from power source after use and before cleaning.
Do not cut or damage the products by sharp instruments.
Do not pull on the power cable too hard,
Do not beach.
Do not tumble dry, Line or air dry only.
Do not dry clean.
Do not iron.

Store the battery and adaptor indoors when not in use.
Keep away from solvents and harsh detergents.
These should not be exposed to wet conditions for long periords of time.
Do not store the battery and charger in temperature above 45C/115F.
To completely charge the battery when storing the products for extended periods of time.

Yes, we provide car charger as option.

Definitely NO!
All our accessories designed, specified and used for our products only.
If do so, you automatically loose the warranty on its.